Lumaa calls your patient enquiries, confirms appointments, reschedules cancellations, and follows up on consultations — so your clinic runs at full capacity, always.
Lumaa plugs into your lead list and starts calling. No training, no onboarding, no learning curve.
Website enquiries, Instagram DMs, walk-in cards — any lead source. Lumaa calls every one within the hour.
Lumaa confirms appointments, sends reminders, reschedules cancellations, and follows up on people who enquired but never booked.
Your reception stops chasing confirmations. Your practitioners see full rooms and zero empty slots.
Lumaa is warm, professional, and focused on scheduling only. Appointment reminders, consultation follow-ups, treatment package enquiries — handled with care.
Automated confirmation calls 24 hours before every appointment. No-show rates drop dramatically within the first week.
When patients cancel, Lumaa immediately offers alternative slots. Empty chairs get filled the same day.
Post-treatment check-ins, satisfaction surveys, and rebooking prompts — automated but personal.
Every morning: confirmed appointments, at-risk slots, and follow-up actions needed.
No setup fees. No lock-in contracts. Talk to us and we'll match you to the right plan.
A flat monthly rate — unlimited calls on your dedicated line. Best for teams who want predictable costs.
Pay only for connected talk time. No commitment — ideal when call volume varies month to month.
Only pay when a lead qualifies as interested after the call. We take the risk — you pay for results.
Clinics in Dubai are licensed by the Dubai Health Authority. Cabinet Resolution 56 of 2024 routes approval for marketing calls through whichever authority licenses your activity, and we could not find a published DHA process for granting it. The resolution limits marketing calls to 09:00 until 18:00, with a first-offence fine of AED 10,000 for calling outside that window.
A reminder call to a patient who already holds an appointment reads as a service call, and Resolution 56 only reaches marketing. No DHA or TDRA statement we could find puts that beyond doubt, so Maya keeps confirmation calls inside the marketing window anyway. Screening against the Do Not Call Registry (DNCR) stays with the clinic, since the registry is reached through your telecom operator on your own licence. The open questions are written up in the UAE AI calling compliance guide.
Page last updated . Regulatory references checked the same day.
Quick call with our founder. We'll show you the no-show reduction numbers from real clinics.